Shipping & Returns

Payment and Shipping

The following conditions apply:

Shipping Policy

Delivery is within Germany and in the following countries of Europe.



Shipping costs (including VAT)

Deliveries within Germany:

We calculate shipping by shipping weight:

Standard Delivery from 0 to 31kg € 5.90
from 31.1 kg per Speditionsversand per Euro pallet € 39.90


When sending bulky goods (freight forwarding shipping), we calculate as follows:
Furniture will be shipped by freight carrier - € 39.90
Bulky goods will be shipped by freight carrier - € 39.90


Bulky goods are marked as such in the item description.

Shipments abroad:


We calculate the shipping costs to foreign countries by shipping weight:

China:
to 5 kg = € 7.00
5 kg to 10 kg = € 9.00
about 10 to 15 kg = € 12.00
over 15 kg = € 20.00


When sending bulky goods (freight forwarding shipping) abroad, we calculate as follows:
Furniture will be shipped by freight carrier - € 69.90
Bulky goods will be shipped by freight carrier - € 69.90


Bulky goods are marked as such in the item description.

Delivery of downloadable articles:
 
For goods that are delivered via download, there are no shipping costs.

Download Article will be sent to you as a file (file format see description) by e-mail within 24 hours of your order (at an agreed advance payment after your payment instructions).

Download article you can on a notified by e-mail link download.
The sending of this e-mail with access to the download is done within 24 hours of your order (at an agreed advance payment after your payment instructions).

Download Article you can download in your customer account.
Providing for download within 24 hours of your order (at an agreed advance payment after your payment instructions).
In addition to providing you will be informed via e-mail.

Delivery deadlines

5 days for international deliveries within 5 - - Except as provided in the item description of any other period, the delivery of the goods in Germany within 2 takes place 7 days after order confirmation (at an agreed advance payment on the day after your payment instructions).
Note that on Sundays and public holidays, no notification is made.
If you have ordered items with different delivery times, we ship the goods in a common mission, unless we have taken any other agreement with you. The delivery time is determined in this case, according to the article with the longest delivery time you have ordered.

For collection we will notify you by e-mail about the provision of the goods and the pick-up options. In this case, no shipping costs will be calculated.

Terms of payment

For deliveries within Germany you have the following payment options:

- Cash on pickup
- Advance payment by bank transfer
- Payment by cash on delivery (plus COD charge 6 €)
- Payment by PayPal
- Payment by PayPal Express
- Payment by invoice
- Payment by ClickandBuy
- Payment by iclear
- Payment by Moneybookers
- Payment immediate transfer
- Payment by invoice (via BillSAFE)
- Payment by invoice (via BillPay)
- Payment by direct debit (via BillPay)
- Payment by installment purchase (via BillPay)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by invoice (via paymorrow)
- Payment by installment purchase (via paymorrow)
- Payment by credit card (via Secupay)
- Payment by direct debit (via Secupay)
- Payment by direct debit over Novalnet
- Payment by invoice Novalnet
- Payment by invoice (via payolution)
- Payment by amazon payments

For deliveries abroad, you have the following payment options:


- Cash on pickup
- Advance payment by bank transfer
- Payment by cash on delivery (plus COD charge 6 €)
- Payment by PayPal
- Payment by PayPal Express
- Payment by ClickandBuy
- Payment by iclear
- Payment by Moneybookers
- Payment immediate transfer
- Payment by invoice (via BillSAFE)
- Payment by invoice (via BillPay)
- Payment by direct debit (via BillPay)
- Payment by installment purchase (via BillPay)
- Payment by invoice (via paymorrow)
- Payment by installment purchase (via paymorrow)
- Payment by credit card (via Secupay)
- Payment by direct debit (via Secupay)
- Payment by amazon payments

Further details of the payment


We reserve the right to make delivery against advance payment by bank transfer in individual cases.
Unless you pay in advance, we will give you 0% discount on the gross merchandise value of the order.

The invoice amount is to compensate for payment on account within 14 days.

If you have questions you will find our contact details in the imprint.

to show shipping costs, please choose the country you want the order to be shipped.

Country

Free

Calculation Total price per item
to 0.00 item EUR 0,00
from 0.00 item - No Shipping -